Last updated: April 2026
This Privacy Policy explains how Favilox Ltd, trading as LisengoStore , collects, uses and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
LisengoStore is a digital software key retailer. For data protection enquiries, contact us at: support@lisengostore.com
2. Data We Collect
We collect the following personal data when you make a purchase:
- Email address (for order delivery and confirmation)
- Payment details (processed securely by Stripe — we never store card data)
- IP address and browser type (for fraud prevention)
We do not collect your name, address, or phone number unless you voluntarily provide them for support purposes.
3. How We Use Your Data
- To process and deliver your order
- To send transactional emails related to your purchase
- To comply with legal obligations (e.g. HMRC tax records)
- To prevent fraud and ensure platform security
We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time.
4. Legal Basis for Processing
We process your data under the following lawful bases: Contract performance (to deliver your order); Legal obligation (tax and fraud compliance); Legitimate interests (fraud prevention, security); Consent (marketing emails, cookies).
5. Data Sharing
We share your data only with:
- Stripe — payment processing (their privacy policy applies)
- Email delivery providers — to send your order confirmation
We do not sell your data to any third parties.
6. Data Retention
We retain your email address and order records for 6 years as required by UK tax law. You may request deletion of any data not subject to a legal retention obligation.
7. Your Rights (UK GDPR)
You have the right to: access your data · correct inaccurate data · request erasure · object to processing · data portability · lodge a complaint with the ICO (ico.org.uk).
To exercise any right, email support@lisengostore.com. We will respond within 30 days.
8. Cookies
We use strictly necessary cookies for checkout functionality. We use analytics cookies (with your consent) to understand site usage. You can withdraw cookie consent at any time via your browser settings.
9. Security
All data is transmitted over SSL/TLS encrypted connections. Payment data is handled entirely by Stripe (PCI DSS Level 1 compliant). We do not store credit card information.
10. Changes to This Policy
We may update this policy periodically. The “last updated” date at the top will reflect any changes. Continued use of the site after changes constitutes acceptance.